Landlord-tenant disputes

Here’s a clear five-step way to handle landlord–tenant disputes:

1. Document Everything
   Keep written records of your lease, rent payments, repair requests, photos/videos of issues, and any texts or emails with your landlord. Documentation is your strongest protection.

2. Communicate Clearly and in Writing
   Politely notify your landlord of the issue (repairs, deposit, etc.) in writing, with a date. Be specific about the problem and what you want done. This creates a paper trail.

3. Know Your Rights
   Look up your state’s landlord–tenant laws (often on a government website). These laws spell out what landlords are required to do (like providing a habitable space) and what tenants must do (like paying rent on time).

4. Seek Mediation Before Court
   Many areas have free or low-cost housing mediators who help landlords and tenants resolve disputes without going to court. Mediation can save time and money.

5. Take Legal Action if Needed
   If the landlord refuses to cooperate, you may need to send a formal demand letter, file a complaint with housing authorities, or take the matter to small claims court. Bring all your evidence with you.